WEBSITE DEVELOPMENT AGREEMENTS
There are particular issues associated with the development of websites which do not arise in more straightforward consulting services agreements. This is because websites typically contain a series of different types of intellectual property which are often sourced from multiple providers. Where the website developer incorporates different items of intellectual property into the website, it is necessary to ensure that each of these items of intellectual property is properly licensed to the customer. Usually, this means that the website developer acquires a licence to the particular item of intellectual property and then grants a sub-licence of that intellectual property to the customer. An alternative is that the customer acquires the intellectual property rights directly from the original owner of the intellectual property right (either directly or by appointing the ICT Supplier as the agent of the customer) and the customer then permits the website developer to incorporate that intellectual property into the website. Given the number and different types of intellectual property associated with a website, this is a particularly complex issue.
The usual types of intellectual property that needs to be dealt with include:
1. The Narrative
Usually the narrative is written by the customer and so there should be no difficulty with this from an intellectual property right perspective.
2. Photographs
It is common for photographs to be incorporated into websites. Where this occurs it is necessary for the owner of the intellectual property rights in that photograph to either assign the intellectual property in the photo, or at least grant a licence for the use of the photo in the website. Indeed, there are websites dedicated to providing “stock photos” which are designed to facilitate the selection of photographs for incorporation into websites and other marketing materials. Particular care should be taken as to what rights are associated with using these stock photos.
3. Maps
It is common for a website to incorporate a map showing the locations of the customer’s offices. There are a number of maps on the internet that can be used for this purpose. Many of the websites which include mapping capabilities will allow the use of their maps in certain non-commercial ways. However, where a map is being used on a website then it is likely that this usage will require consent from, and/or payment to, the owner of the copyright in the map.
4. Shopping carts and other third party plug-in products e.g. SSL certificates
There are a number of third party products which are readily available and specifically designed to be used in websites to provide shopping cart functionality. These software programs are a useful tool and can be readily built into other websites. They are, however, likely to be subject to licensing terms and payment of licence fees.
Other issues that are common in Website Development Agreements
One of the key issues in any website development agreement is that the customer has a critical role in the development of a website, especially in respect of:
- writing the content that will be included on each page;
- agreeing the look and feel’ of the website;
- sourcing and/or agreeing to the inclusion of photographs, maps, video clips etc;
- site navigation.
All of these items are take a significant amount of time, cause unexpected delays and may require the input of more ‘stakeholders’ that the person that originally instructed the ICT supplier to develop the website. All these items are highly ‘personal’ and can cause arguments between the customer and the ICT supplier as to ‘whose’ fault it is that something is not how the customer requires it.
A Website Development Agreement is available for purchase on AIIA.biz.
Next, learn about Key Commercial Issues for Consulting and Development Agreements.